Pinoys embracing AI in customer service — study

Inquirer.net - Oct 22, 2026

MANILA, Philippines — Filipino consumers are warming up to artificial intelligence (AI) in customer service. However, they still want to know when they are dealing with technology rather than a human, according to a new study by technology firm Genesys. The company’s 2026 State of Customer Experience report found that 64 percent of Filipino respondents felt

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Alleged ex-rebel, Caraga’s 10th most wanted, falls in Agusan del Sur

Oct 21, 2026

SAN FRANCISCO, Agusan del Sur — A 33-year-old man described by authorities as a former communist rebel and ranked as the Caraga region’s 10th most wanted person was arrested during a joint police and military operation in Trento, Agusan del Sur, on Tuesday, Oct. 20. Brig. Gen. Rolindo Suguilon, director of Police Regional Office 13

Classes suspended in Cotabato school after killing of councilman

Oct 21, 2026

KABACAN, Cotabato – Classes in a school in Barangay Lower Paatan here were suspended following Wednesday’s attack that led to the killing of a village councilman and his brother. Lower Paatan Punong Barangay Abdulracid Dima ordered the temporary suspension of classes at Lower Paatan Elementary School, effective Wednesday, as a precaution for the safety of

PCG suspends small vessel trips in northern Quezon due to Rosal

Oct 21, 2026

LUCENA CITY, Quezon — The Philippine Coast Guard (PCG) suspended small-vessel operations in northern Quezon on Wednesday afternoon, Oct. 21, as rough seas generated by Super Typhoon Rosal threatened sea travel. In a public advisory, the PCG station in Real, Quezon, cited the 5 p.m. weather bulletin issued by the Philippine Atmospheric, Geophysical and Astronomical

Negros police to mobilize over 3,000 personnel for ‘Undas’

Oct 21, 2026

BACOLOD CITY, NEGROS OCCIDENTAL, Philippines — The Police Regional Office Negros Island Region (PRO NIR) will mobilize some 3,119 personnel from the Philippine National Police (PNP), partner agencies, and force multipliers from Oct. 30 to Nov. 3, to strengthen security, intensify crime prevention, and safeguard the public during the observance of All Saints’ Day and

The fake commute: How China's unemployed save face

Oct 21, 2026

BEIJING/HONG KONG - A photo of a home-cooked lunch almost exposed Coco Li's secret.

PCSO lotto results Oct. 21: ₱291.39-M jackpot unwon

Oct 21, 2026

MANILA, Philippines — No jackpot winner emerged in the Grand Lotto 6/55 and MegaLotto 6/45 draws on Wednesday, Oct. 21, 2026, according to results provided for the Philippine Charity Sweepstakes Office (PCSO). The Grand Lotto 6/55 draw produced the winning combination 13-08-42-14-30-12, carrying a jackpot prize of ₱291.39 million. No ticket holder matched all six

Manila Water keeps system losses below 15% for El Niño readiness

Oct 21, 2026

MANILA, Philippines — As Manila Water strengthens its preparations for the anticipated impacts of a looming strong El Niño, the company continues to maximize every available drop of treated water by keeping its non-revenue water (NRW), or system losses, below 15 percent, a performance level comparable to that achieved by many utilities in developed countries. In

Kapunan: Pursuing grave threat issue vs VP might have diverted trial

Oct 21, 2026

MANILA, Philippines — The grave threats impeachment article filed against Vice President Sara Z. Duterte could have diverted attention away from the charges against her, as it would have allowed her to revisit allegations involving threats to her own life — thus prolonging the trial. That was the reason the prosecution dropped the fourth impeachment

Walang pasok: Oct. 22 classes suspended in some areas due to Rosal

Oct 21, 2026

MANILA, Philippines — Classes and work in government offices were suspended in some areas on Thursday, Oct. 22, due to the expected impact of Super Typhoon Rosal. As of 9 p.m. on Oct. 21, classes at all levels in public and private schools in Batanes were suspended for Oct. 22. Work in government offices in

INQToday: Super Typhoon Rosal slightly weakens off Aparri, Cagayan

Oct 21, 2026

Super Typhoon Rosal slightly weakens off Aparri, Cagayan Super Typhoon Rosal slightly weakened on Wednesday afternoon, Oct. 21, as it moved west-northwestward east of Aparri, Cagayan, the state weather bureau said. Solgen to appeal SC ruling on 2024, 2025 budgets The Office of the Solicitor General will file a motion for reconsideration to the Supreme

COA flags P397M ‘duplicate,’ ‘overlapping’ AICS payments

Oct 21, 2026

MANILA, Philippines—The Commission on Audit (COA) said it found P397.45 million worth of “duplicate, multiple and overlapping” payments to beneficiaries of the Assistance to Individuals in Crisis Situation (AICS) program implemented by the Department of Social Welfare and Development (DSWD). In its 2025 annual audit report, COA noted that some beneficiaries of the AICS program

Kapunan: VP Duterte, Manases prenup, if any, will face scrutiny

Oct 21, 2026

MANILA, Philippines — The House prosecution will question the authenticity of any alleged prenuptial agreement between Vice President Sara Duterte and her husband, lawyer Manases Carpio, will be questioned. House private prosecutor Lorna Kapuna made that statement in an interview with anchor Pinky Webb during her show, “On Point,” on Bilyonaryo News Channel. Kapunan was

Pinoys embracing AI in customer service — study

More News

Alleged ex-rebel, Caraga’s 10th most wanted, falls in Agusan del Sur

Classes suspended in Cotabato school after killing of councilman

PCG suspends small vessel trips in northern Quezon due to Rosal

Negros police to mobilize over 3,000 personnel for ‘Undas’

The fake commute: How China's unemployed save face

PCSO lotto results Oct. 21: ₱291.39-M jackpot unwon

Manila Water keeps system losses below 15% for El Niño readiness

Kapunan: Pursuing grave threat issue vs VP might have diverted trial

Walang pasok: Oct. 22 classes suspended in some areas due to Rosal

INQToday: Super Typhoon Rosal slightly weakens off Aparri, Cagayan

COA flags P397M ‘duplicate,’ ‘overlapping’ AICS payments

Kapunan: VP Duterte, Manases prenup, if any, will face scrutiny

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